Refund policy

Your satisfaction is important to us.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The product is damaged during delivery.
• You received the wrong item.
• The product has a manufacturing defect.

The item must be unused, in its original packaging, and include all tags and accessories.

Non-Returnable Items

Returns are not accepted for:

• Used or worn jewellery
• Customized or personalized products
• Items damaged due to misuse
• Clearance or final sale items

Refund Process

After receiving and inspecting your returned product, we will notify you of the refund status.

Approved refunds are processed to your original payment method within 5–7 business days.

Exchange

We only replace items that are defective, damaged, or incorrectly delivered.